Linux Administrator

As the title suggests, this series looks at customer service skills, specifically for those in a technical role. It explores the world of interpersonal skills, as well as principles for effective communication, and also takes a look at the most common issues reported to the Service Desk. This series is intended for those with a passion for good customer service; those who want to improve their communication skills, and those who are looking at a career in a service desk environment.

The Linux Essentials course is designed to provide students with the foundational skills needed for working with the Linux operating system. Upon completing the course, students will be familiarized with open-source software, the Linux operating system and executing commands from the Linux command line. Students will also gain foundational skills in Linux networking, security, and administration.

In this course, students learn basic scripting practices like script file formats, working with variables, loops, script control, and more. Fundamentals such as performing arithmetic and mathematical operations, conditional statements, presenting data, and taking user data are also covered. Starting with basic Linux usage and ending with the student's ability to write basic useful scripts - this course gives the beginner the tools to be productive in just a few short weeks.

This course is for anyone interested in getting started in networking. It will introduce the student to a wide range of networking concepts such as infrastructure, hardware, standards, specifications, and addressing.

Introduction to Programming Using Python is designed for students eager to learn about the world of programming through the use of python - one of the most well-known and frequently used programming languages in the world today. The course is designed for motivated learners with minimal or no prior programming exposure. The progression of this course follows the Practice Labs environment for the same certification so there are supplements to each of those labs. Some of the topics covered in this course include: using basic data types and assigning those to variables, learning operations that can be applied to each of the data types, collecting information into a list structure, iterating over lists using both for and while loops, adding logic to programs to add capabilities, and much more.

Virtual Labs Included! There is no substitute for hands-on training. This course includes access to a cloned virtual machine environment where skills learned can be tested without having to purchase expensive hardware or deal with complex setups in a RISK-FREE environment. Students will work on the latest technologies, with access to real hardware and software to practice new IT skills and be workplace ready.

The AWS Certified Cloud Practitioner course provides students with a foundational understanding of AWS Cloud concepts, services, and terminology. This is a good starting point for individuals in non-technical roles with no prior IT or cloud experience or for those with on-premises IT experience looking for basic AWS Cloud fluency. This fluency can be used by professionals in a variety of different roles to communicate in common language while making decisions related to IT and the Cloud. This course provides a foundational introduction to AWS's most popular cloud services, including EC2, Lambda, S3, EBS, VPC, and RDS. Students learn the core concepts of cloud computing and see how billing and pricing strategies can save companies money on their IT infrastructure. The course also explores cloud security and compliance solutions, covering every objective required by the Cloud Practitioner exam.

Virtual Labs Included! There is no substitute for hands-on training. This course includes access to a cloned virtual machine environment where skills learned can be tested without having to purchase expensive hardware, or deal with complex setups in a RISK-FREE environment. Students will work on the latest technologies, with access to real hardware and software to practice new IT skills and be workplace ready.

This course is designed to provide students with the tools needed to demonstrate foundational-level knowledge of cloud services, and how those services are provided with Microsoft Azure. The course is intended for candidates with non-technical backgrounds, as well as those with a technical background who have a need to validate their foundational knowledge around cloud services and prepares students to challenge the AZ-900 exam, which is required to earn the Microsoft Certified Azure Fundamentals certification. Upon completion, graduates will be able to demonstrate a fundamental knowledge of cloud concepts, along with Azure services, workloads, security, privacy, pricing, and support

Virtual Labs Included! There is no substitute for hands-on training. This course includes access to a cloned virtual machine environment where skills learned can be tested without having to purchase expensive hardware, or dealing with complex set-ups in a RISK-FREE environment Students will work on the latest technologies, with access to real hardware and software to practice new IT skills and be workplace ready.

Students learn the basics of Cloud Computing and gain the knowledge and skills to prepare for the CompTIA Cloud+ certification, which is part of the CompTIA Infrastructure Pathway. Students learn basic cloud concepts, models and terminology through engaging and entertaining video instruction. Students learn to analyze system requirements, troubleshoot capacity, automation, connectivity and security issues related to cloud implementations, and apply appropriate technologies and processes to ensure system performance. The course and certification are vendor neutral, and concentrate on concepts and operations that are inclusive of all cloud computing environments.