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Weeks

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Certifications

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IT 2250 Linux Administrator

courses taken

IT-1012

Information Systems Security Professional (CISSP)

16 hours
Length
1 week
Duration

As the title suggests, this series looks at customer service skills, specifically for those in a technical role. It explores the world of interpersonal skills, as well as principles for effective communication, and also takes a look at the most common issues reported to the Service Desk. This series is intended for those with a passion for good customer service; those who want to improve their communication skills, and those who are looking at a career in a service desk environment.

  • Understand and define communication principles that should be applied to all channels of communication
  • Understand the skills needed to listen and interpret what users or clients are communicating to you
  • Define and understand Emotional intelligence, along with how it is used to manage emotions for effective communication between parties
  • Explore communication in Service Desk use cases
IT-2023

Information Systems Security Professional (CISSP)

16 hours
Length
1 week
Duration

This course is for anyone interested in getting started in networking. It will introduce the student to a wide range of networking concepts such as infrastructure, hardware, standards, specifications, and addressing.

  • Learn, identify, and understand the different layers of network infrastructure and how the components work in tandem
  • Understand how to build a physical network with network hardware and components
  • Identify and understand various protocols, and how IP addressing is associated and used within the network layer of the OSI model
  • Understand how to gather and abstract information about a network using command-line tools and utilities
  • Learn various Cisco iOS commands for router, switch, and network security appliance administration
IT-2015

Information Systems Security Professional (CISSP)

16 hours
Length
1 week
Duration

When you are planning, creating, and managing networks, some of the tasks can be repetitive and time-consuming. Scripting allows you to automate these tasks to allow for reproducibility, scaling to larger systems, and collaborating with other use versioning. In this course, we will see how to utilize Python to make your life as a networking professional a little easier.

  • Understand how Python can be used when interacting with various protocols and services
  • Understand how to capture and handle errors that arise with Python
  • Understand how to utilize Python to create reusable software tools for automating routine tasks
  • Apply Python programming fundamentals for network management and network analysis
IT-2016

Information Systems Security Professional (CISSP)

16 hours
Length
1 week
Duration

The Cisco CCT Routing and Switching course is not for the complete novice to computing and networking but is designed to increase the level of competency in networking fundamentals, configuring devices remotely, basic troubleshooting (layer 1 and layer 2), and recognizing connectivity issues. Also, you will become familiar with Cisco devices and systems that a field technician will need to develop as they assist clients with their networking equipment.

  • Understand networks, the different types, and how network communications work.
  • Understand the Cisco Internetwork Operating System (Cisco IOS) software operating modes
  • Identify Cisco router and switch models, accessories, cabling, and interface.
  • Troubleshoot and support Cisco Routers, switches, and operating environments.
  • Understand routing and switching basics.
IT 2013

Network +

96 hours
Length
6 weeks
Duration

Network + builds on existing user-level knowledge and experience with personal computer operating systems and networks to present fundamental skills and concepts that students will use on the job in any type of networking career. This course is designed to provide network technicians with the foundation-level skills they need to install, operate, manage, maintain, and troubleshoot a corporate network. This course will help prepare students for the CompTIA Network+ N10-007 certification exam. CompTIA recommends students have CompTIA A+ certification or equivalent experience prior to attempting the N10-007 exam. As in the A+ Comprehensive course, students gain critical hands-on experience through a series of Performance Based Exam Prep Simulations. These simulations are a mixture of Operating System and Application Training Demonstrations, Interactive Graphic Windows Exercises, Interactive Command-Line Windows Exercises, and Interactive Configuration and Identification Exercises. The simulations are blended into the training, to provide reinforcement of topics, as well as to provide the critical “hands-on” learning experience necessary to gain competency.

  • Manage and troubleshoot a basic network infrastructure, using common ports and networking protocols
  • Understand and apply networking technologies and basic network design principles
  • Install, configure and differentiate between common network devices
  • Install and manage wired and wireless networks, adhering to standards and using modern testing tools
  • Identify and troubleshoot performance and connectivity issues
COURSES DURATION
IT-1012 1
IT-2023 1
IT-2015 1
IT-2016 1
IT 2013 6
Total Program Duration 10 Week

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