The Certified Medical Administrative Assistant certification is designed to help you gain the skills to provide administrative support in a medical setting. Earn your national CMAA credential, accredited through the NHA, to demonstrate your expertise in the field and become qualified for a number of administrative duties, as well as direct contact with patients in clinical settings.
A Patient Services Representative works in medical offices and handles a variety of activities related to patient intake and care. They verify information, collect payments, schedule appointments, and file paperwork.
Assures all of the patients needs are met, answer phone calls, create and manage patient files, schedule and confirm appointments, handle billing issues, maintain the waiting area making sure it's clean and organized, and are responsible for checking patients in, providing them with the proper paperwork, and answer any questions they may have.
A medical office front desk receptionist performs a number of duties, including greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized.